I have instructed Omega in the service of documents for over 5 years and have always found them to be very efficient and cost effective. They are very easy to deal with and are always able to meet tight deadlines, particulary important when dealing with the service of possession claims.

Tracing

We usually undertake trace enquiries up to a pre-determined fee limit with our charges being calculated  on costs incurred on the completion of the assignment  and not the pre-determined fee limit.

All our enquiries are undertaken on a cost effective basis i.e. we attempt to trace the Debtor with the usual desk and database enquiries before we start making field visits thus  ensuring that costs are kept to a minimum. During the course of our enquiries we invariably obtain a great deal of information regarding the subject's financial position and this is then included in our report which then becomes a status report.

Invariably our initial involvement with a new client arises in circumstances where their original enquiry agent has not been able to trace the subject. We have then been instructed and have in the vast majority of cases  then  been able to bring matters to a successful conclusion for our client.

From time to time we are asked to give an indication of our success rate which is in truth about 90%. We do however sometimes put this more succinctly by saying "we dont miss many!".

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